Johana Mukandila

Client Solutions Partner • South Africa

Johana Mukandila is a journalism, content, and business communication professional with experience across media, hospitality, retail, lifestyle. She is a Regional Reporter with WhatNow Media Group and South African Partner of Artisanal Byte, working closely with clients to understand their needs and deliver digital, AI, and technology solutions.

Keniethe

CORE EXPERTISE

Journalism & Research

Research, interviewing, reporting, information gathering, and editorial storytelling.

Content & SEO

Content creation, content strategy, SEO, and audience-focused communication.

Client Communication

Understanding client needs, managing conversations, presenting solutions, and building strong client relationships.

Project Coordination

Managing requirements, timelines, stakeholders, deliverables, and day-to-day project coordination.

Business Development

Identifying opportunities, supporting outreach, developing business relationships, and contributing to client growth.

Digital & Technology Solutions

Understanding business challenges and connecting clients with relevant digital, AI, web, and technology solutions.

ENGAGEMENT PROCESS

1

DISCOVERY

Understanding your business goals, challenges, and project requirements.

2

STRATEGY ALIGNMENT

Defining the right approach, priorities, and roadmap for success.

3

SOLUTION DESIGN

Translating business needs into practical, scalable solution plans.

4

DELIVERY EXECUTION

Working closely with stakeholders to ensure smooth execution and measurable outcomes.

5

LONG TERM SUCCESS

Supporting continuous improvement, optimization, and long term business growth.

CERTIFICATIONS & CREDENTIALS

CBAP Certification

Diploma in Journalism

AWS Certified Solutions Architect

Google news initiative training certificate

Six Sigma Master Black Belt

Top Performer on the Human Interest Desk for 2024

Have a Digital Project in South Africa?

From exploring an idea to bringing a project to life, Johana works closely with South African businesses to understand their needs and help deliver the right digital, AI, and technology solutions with Artisanal Byte.